Long story short, AT&T has put us through the wringer. D asked for "updated" internet service and wouldn't you know, we got about 10 "confirmation" calls per day throughout the week to remind us that the technician would be by today.
Then the technician came by, messed up our internet for about six hours and left us with ZERO phone service! And a long wire in the back yard (no one can go back there, really, until this is fixed) and a tale about how our entire yard must be dug up and bla bla bla.
We can't use our telephone. Mud is all over the house. D is FURIOUS. He has signed a year-long contract with these people and figured out that the unlimited service he thought he'd get is really limited. He's 42 and has a college education, people, and he's not easily duped. He can contact no one to answer his questions. The best response he got from the technician who was by is good luck/ try calling Monday/ have a nice night, sir.
So. If I don't return your phone calls and/or emails or whatever for a bit here, no hard feelings ok? I have a feeling that the millisecond our contract is up, someone else will be getting our business.