The vitalchek.com website warns it could take over a week to receive birth certificates. But I ordered mine on Monday and it arrived this afternoon (Thursday). You can't ask for better service than that. I only wish that they didn't change the look of the birth certificate. My old one was on special very odd paper. Hand-signed by all kinds of strange people and a dandy raised stamp-y thing. White. This one looks like a cheap fake check, much like the ones you get in the mail that say "For Demonstration Purposes Only" all over them. Siiigh. Oh, well. Valid is valid, even if it doesn't look like what they issued 44 years ago. I'm out $77, but I now have two birth certificates, just in case I need to provide proof that I was born to two different entities at once. I now, once again, officially exist.